Netflix is one of the most popular streaming services in the world. It has over 100 millions of users across the globe and they are still increasing day by day. It is available in several countries and regions. But, recently, many users are facing Netflix errors, and the most common error is the Netflix Site Error. You may also notice a short description below to the Netflix Site Error “We are unable to process your request. Please go to the Netflix home page by clicking the button below.” This issue can be fixed by many different methods. Let’s get started.
Fix 1: Run Netflix in a Different Device
If you are also encountering this issue, then the problem could be your device. So our first method is all about checking the device.
To know what’s causing the issue, try to sign into a different device and then play something in it. If everything is working fine, then it means that the problem is your previous device and your Netflix is entirely okay.
The reason can be anything from your browser to your device. But in most cases, the problem is browser cache or Website cookies. An application or program which is running in the background can also cause the issue. Services like VPN and more can result in the Netflix site error.
Fix 2: Clearing Your Browser Cache and Cookies Data
If your Netflix is working fine in other devices, then you may try to wipe the cache and cookies of your browser. It may fix the issue that you are facing while using Netflix. If it doesn’t work, then try to apply other fix and solutions given in this article.
How to Clear Cache on Chrome Browser
To clean the cookies and cache data from your browser, read the instructions given below:
- Open Your Google Chrome browser.
- Navigate to the 3 dots at the top-right corner.
- Now go to More tools and then Clear browsing data.
- Then choose a specific time, we recommend you to select “All Time” in the dropdown.
- Checkmark all the boxes, especially ‘Cookies and other sites data’ and ‘Cached images and files.’
- Now hit the ‘Clear data’ button.
Fix 3: Using an Alternate Browser
Install another browser on your device. If you are using Google Chrome to run Netflix, then try using Mozilla Firefox instead of Chrome. If you are currently using Mozilla, then try installing a different browser but always install trusted and popular browsers. Opera Mini is a good choice as well.
Using a compatible web browser can surprisingly fix the issue with no effort.
Fix 4: Restart Your Router or Modem
If the problem is still there, then try to power off your router or modem and then wait for a minute or more. After that, again power on your router and see if the problem still exists. Restarting the modem will most likely fix the issue.
Davis Johnson is a Microsoft Office expert and has been working in the technical industry since 2002. As a technical expert, Davis has written technical blogs, manuals, white papers, and reviews for many websites such as office.com/setup.